Is Air Ambulance 1 an Operator or a Broker?
Air Ambulance 1 is NOT a brokerage service. We are a fully insured and licensed air ambulance company by the State of Texas. We have our own Medical Director, equipment, leased planes and flight teams. In the event one of our network alliance planes is closer to the vicinity of the patient, we may utilize their plane in order to save you precious time and money.
How Do You Know You Can Count on Air Ambulance 1?
Air Ambulance 1 is unsurpassed in their efforts to transport your loved ones. Assurances we guaranty:
Air Ambulance is an A+ accredited business through the Better Business Bureau.
We are members of the Association of Air Medical Services.
Air Ambulance 1 is insured & licensed by the State of Texas
Our clients include – The U.S Federal Government, the largest cancer centers in the USA, Harris County Hospital District (the largest county in Houston, TX) and many more.
Do You Fly VIP Patients?
Our Air Ambulance 1 VIP Department has flown notable performers, Prime Ministers, Senators and multimillion dollar corporation VP’s.
How Do I Arrange an Air Ambulance Transfer?
Call our 24-hour dispatch number at (877) 247-1633. A Flight Coordinator is available to take your information. The Coordinator will process your requested flight information and will contact you with a quote and information regarding your flight.
Do You Provide an Itinerary?
As soon as you confirm a trip with Air Ambulance 1, we will quickly coordinate the timing with the family and the sending and receiving facilities. We set up all arrangements, including ground transport and coordinating with the facilities. We then create a written itinerary for you that can be sent by fax or email.
Who Arranges the Ground Transportation To and From the Aircraft?
Air Ambulance 1 Flight Coordinators set up and confirm all ground transportation, from the origin location to the airport and from the destination airport to the receiving facility.
How Long is the Flight?
Flight times depend on what kind of aircraft is used, distance to the destination and changes in weather. Air Ambulance 1 is able to estimate the time of your flight once all preliminary information is received.
Who Will Be in Contact with Family Members and Case Managers During the Duration of the Flight?
Air Ambulance 1 Flight Coordinators will keep you informed of every aspect of the trip before, during and after the flight.
Can You Transport Newborns?
Air Ambulance 1 has a special pediatric team who can accommodate newborns.
Can You Transport More Than 1 Patient?
Air Ambulance 1 has several domestic & international jets that can carry as many as 5 patients on a single flight.
Can You Transport a Patient Over 500lbs?
Air Ambulance 1 can arrange for a jet with a special cargo door and a special lift in order to accommodate patients up to 1,000 pounds.
Can you Transport a Patient on Multiple IV’s, Monitor, Vent and Oxygen?
Our Air Ambulance 1 critical care medical team is trained and experienced in specifically transporting patients who are in need of several types of equipment and medications. Due to the fact our team has extensive experience with 911, we are confident in transporting critical care patients.
Can You Fly Anywhere in the World?
Air Ambulance 1 operates worldwide.
Do You Need Any Special Permits to Fly to Some Countries?
Some countries may request special notice in order to land in its borders. These permits may take anywhere from a few hours to several days to obtain.
Can you Land in Mountainous Areas?
Air Ambulance 1 may use special aircraft equipped with special computers which assists the pilot to land in high altitudes.
How Much Does Air Ambulance Cost?
Air ambulance transfers can be somewhat costly. However, we offer programs that can help control and reduce the cost. Positioning of the aircraft and how soon you need to move the patient are two of the most significant factors that affect pricing. Our Empty Leg Program can significantly reduce your cost if you are flexible on when the patient can be transported or if you can allow a few days notice before the transfer.
How Do I Get a Quote?
Call Air Ambulance 1 at 1-877-247-1633 or fill out our online Instant Quote form.
What is Included in the Quote?
Most of our quotes include the aircraft cost, medical crew, equipment and ground transportation on both ends.
Do You Provide Quotes in Writing?
Air Ambulance 1 sends each and every quote in written form either through fax or e-mail. This protects you and identifies exactly what you will receive in regard to your transfer.
When Do I Pay for the Flight?
The flight is paid for in advance unless other arrangements have been made and confirmed through insurance or another third party payer.
What Methods of Payment Do You Accept?
Payment can be made to Air Ambulance 1 by credit card or bank wire transfer. We accept Visa, MasterCard, American Express and Discover. A combination of credit cards is acceptable. We also accept all types of health insurance policies. All services not covered by insurance are paid for prior to aircraft dispatch.
Does Insurance, Medicare or Medicaid Cover Air Ambulance Transport?
About 45 percent of our clients have some insurance coverage for air ambulance. Medical necessity is generally required for coverage. Medicare generally does not cover air ambulance. Medicaid, in some instances of medical necessity will cover air ambulance and pre-authorization is required. There are a number of factors involved with determining whether or not an insurance carrier will pay for air ambulance transportation. Each patient situation is unique and in order to best determine whether or not your insurance will cover the costs of air medical transportation, please contact our Billing Department and they will gladly assist you.
Do You Help Patients File Insurance Paperwork?
Our Billing Department will handle every aspect of the claims filing process as well as any appeal process. We will work with the insurance company directly to help ease the stress from you and your loved ones.
