The Flight Coordinators at Air Ambulance 1 are the key to a successful transport for you & your loved ones. When the need for air ambulance services arise and you call upon Air Ambulance 1, we understand exactly what is needed and assist you every step of the way. Our Flight Coordinators are highly trained in every aspect of providing air medical transport services. There is much more involved than managing flights and contacting the FAA with flight plans. Our Flight Coordinators have medical backgrounds so they also handle complete bed-to-bed transports in a simple and short phone conversation with other paramedics, ground crews and/or hospital staff.
Our Flight Coordinators are trained to identify the most suitable services for the patient’s needs. Every flight is different, this is why every time we review a request for a flight, we have to determine the best choice by reviewing the locations, distance, medical level requested and/or budget most suitable for the client and the patient’s needs.
Another key feature Air Ambulance 1 Flight Coordinators are proficient at is in monitoring your trip from start to finish. This is done on a 24/7 basis through our advanced flight tracking software and on-board communication with our Medical Escort team. Our Flight Coordinators also make sure all parties involved are aware of the progress of the flight. Should a change occur within the trip, our Flight Coordinators will update the originating and destination medical facilities, alert the ground ambulance service and update the airport crew of the aircraft arrival and communicate to the patient and their loved ones every step of the way.
The power of making the right decision at the right time makes the Flight Coordinator one of the most important parts of a successful and safe trip. It is our goal to learn from each situation so that our Flight Coordinators can continually improve upon what they do and ultimately provide excellent service on behalf of the Air Ambulance 1 team.
Feel free to contact one of our Flight Coordinators at 1(800)424-9000.