Air Ambulance 1 - Our Programs

Insurance Reimbursement

We provide air ambulance insurance reimbursements and if necessary, we will fight for your money!

Air Ambulance 1 offers Insurance Reimbursement

While it is recommended to have our Medical Billing Department obtain prior authorization for your air ambulance flight through your insurance company, it is not always possible due to time limitations and urgent patient transport needs. Therefore, Air Ambulance 1 has developed the insurance reimbursement process to perform the steps necessary to get air ambulance insurance reimbursements after the transport has taken place.

Benefits of Air Ambulance 1 Insurance Reimbursement Process

Our procedures allow our Flight Coordinators to collect minimal insurance information before the flight & then once the flight is completed we will collect all the required documents in order to submit a claim to your insurance company.

Air Ambulance 1 works with all types of private medical insurance such as those noted below with links provided to their websites. Our Billing Department will contact the insurance company on your behalf and verify benefits for air ambulance services. If benefits are available, we will follow insurance guidelines to obtain authorization if required. If we receive payment from the insurance company, we will issue you a refund for the amount that you have paid for our services.

What sets us apart? We Don’t Give Up!

Should the insurance company deny payment of our claim for any reason; our Billing Department will begin the appeal process. We will review the claim and obtain additional records and documentation if needed. Rest assured we will do everything possible to make sure you receive the benefits you are entitled to.


As a note and for your reference, most air ambulance companies do not make any attempts to recover your money because they deem it “not their problem.” We realized this problem many years ago and have turned this issue into one of our most recognizable and beneficial service offerings.

Having explained our services and the reality of other companies lack of customer support it is important to take this unique feature offered by Air Ambulance 1 into consideration when making your choice. If you have additional questions, feel free to contact a Flight Coordinator at 1(800)424-9000 or if you have detailed questions about our process, we can let you talk directly with someone in our Medical Billing Department.