Flight coordinators

More Than A Travel Agent!

If you’ve ever made travel arrangements, you know how much work it is: aligning flight times, arranging a cab to the airport, reserving your hotels & rental cars, not to mention making sure your luggage is compliant with current travel regulations. Now imagine having to make the same arrangements, but include specialized equipment, trained personnel, and a medically fragile traveler. It starts to get complicated.

At Air Ambulance 1, our Flight Coordinators are the key to a successful medical flight transport for you & your loved ones. All of our Flight Coordinators have medical backgrounds and extensive training, so they understand your family’s needs as well as the requirements and regulations for air ambulance domestic and international travel.

How Does It Work?

Your phone call starts it all. We are available around the clock for your convenience.

If your upcoming ambulance need has you up at 2:30am over the weekend, we will answer your call!

You’ll need to provide us with detailed information about you or your family member’s condition, when and where their trip originates, and where the destination is.

Flight Coordination Process

Our Flight Coordinators are trained to identify the most suitable services for the patient’s needs. We will present the available options to you and even help you determine which is the best option.

Every flight and every situation is different, so every time we review a request for a flight, we have to determine the best choice by reviewing the locations, distance, medical level requested and/or budget most suitable for the client and the patient’s needs. But no matter your need, we can assist you with:

Complete Bed to Bed Transport We’ll arrange ground transportation from the home or facility where your loved one is to the new home or facility they will be arriving at. There’s no need for you to worry about who will take them to the airport!

Identify the Most Suitable Services For Your Needs If you are stable and don’t need a mobile critical care unit, but do need some medical assistance, we can arrange a medical escort!

Best Service For Your Budget With services from medical escorts, commercial stretchers, up to private VIP jets, there is an option that will fit your budget. We even have discount plans!

Monitoring Your Trip From Start To Finish Our state of the art technology and software allow us real time updates on your flights and medical status. Flight Coordinators help make your trip safe and secure.

Communicating Every Step of The Way From the time you book a medical flight to the time you or your loved one is home, we stay in constant contact.

Communication Every Step Of The Way

When your loved one is travelling by air ambulance, it’s natural for you to experience worry or concern over their medical condition, the flight status, and ground transport.

For this reason, Air Ambulance 1 prioritizes communication as a key part of serving your family during the transition. Flight Coordinators are adept at monitoring your trip from start to finish. With advanced flight tracking software and on-board communication with the Medical Escort teams, we are able to provide you real time updates 24/7. You’ll be able to rest easy knowing your family member or loved one is in the best hands and being cared for with compassion and skill.

Changes in the flight schedule might also cause you concern, but you can be certain that our Flight Coordinators will notify you of any alterations. They also make sure all parties involved are aware of the progress of the flight. o the time you or your loved one is home, we stay in constant contact.

Should any change occur within the trip, our Flight Coordinators will update the originating and destination medical facilities, alert the ground ambulance service and update the airport crew of the aircraft arrival and communicate to the patient and their loved ones every step of the way.

Questions? Comments? Ready to Book Your Medical Flight?

Whether you are just beginning to get information on medical flights, or are ready to book your tickets, Air Ambulance 1 can help.Feel free to contact one of our Flight Coordinators at 1(800)424-9000! We are standing by 24 hours a day, 7 days a week to serve you.

Save Lives: The Right Choice In the Right Time

Determining the best way to proceed in a timely manner is an important skill, one which our Flight Coordinators hone regularly. It helps them make the trips smooth, successful, and safe.

The Flight Coordinator is one of the most important parts of your medical flight. They make decisions that shape the course and outcome of your trip. With more than 200,000 successful bed to bed transfers, our Flight Coordinators are one of our most important assets! You can trust that they will not only communicate with you, but also make the best professional choices for your trip.

Continuing to Learn

Every trip and situation has different parameters. At Air Ambulance 1, we continually review our cases and procedures to ensure the best outcomes for the families that entrust their loved ones to our care.

Our goal is to learn from each situation so that our Flight Coordinators can continually improve upon what they do and ultimately provide excellent service on behalf of the Air Ambulance 1 team.

OUR GUARANTEE

We Guarantee that when choosing Air Ambulance 1, your loved ones shall be treated with professional and compassionate care. We consider every patient as family, we strive to perfection and continuously monitoring our operations. When choosing A provider, Remember that Air Ambulance 1’s management team has over 200,000 successful patient transfers in the past 15 years.